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If I Were The Customer
I’m starting to get my thoughts together in preparation for a session on business development strategy. This is an area that’s fairly new to me, so I’m in research and idea generation mode. Today...
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The Value Of Conceptual Product and Business Modelling
I had a great meeting yesterday with one of our strategic partners, it was a casual affair, just me and their chief architect and account exec. We were working through their development plans and I...
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Do The Hard Job
I’m working on designing a new organisation at the moment and the one thing that stands out is how hard it is to do the ‘right’ thing. It’s so easy to get stuck into the problems of the moment, rather...
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Work Is Not A Place
I read this tweet today, quoting outgoing Citrix CEO Mark Templeton : "Citrix started with a fundamental idea that work is not a place" Mark Templeton @Citrix CEO #CitrixMobilityDC — David Smith...
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Best Advice On Work Styles
I’m a big fan of “How I Work” articles and books, they are some of my favourite reads, for example Inc Magazine has a recurring feature and Lifehacker has their This Is How I Work Series, I even have...
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Work Out Loud Week
Apparently this week (9-15 June) is Work Out Loud Week for this one week we are all encouraged to share our work. Conveniently most of the blog posts this week involved some degree of sharing my week,...
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Getting From Information To Knowledge And Ultimately Expertise
I spend a considerable time consuming information, in fact I probably spend more time reading, listening and watching work related content than I do any other activity in my day. Consuming for it’s...
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The Future Of Work
I’ve noticed recently how things come in waves, this last week has been all about the structural changes to work over the next 3-10 years. First up was a discussion with Stu about the changing mix of...
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Too Much Visibility Reduces Innovation
I’ve been thinking about innovation recently, how little I see of it at work, which seems strange because mine is a company that really does seem to value innovation. I’ve concluded that the reason is...
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Consolidating Personal Knowledge
This post is the second in series on how I’ve automated augmenting my memory, the first post covered how I create a diary which is my most important and frequently referenced memory aid. This post...
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My Social Network Spaghetti
Life would be a lot easier if I had a single Twitter account linked to a single Facebook account. Unfortunately I’m rarely satisfied with simple when it comes to my technology usage, maybe that’s why...
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Scores or Stories
While I was out walking yesterday (and trying to distract myself from the sensation of my leg muscles tearing due to a nasty flare) I was thinking about how to go about gathering information at scale....
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Documentation Priorities
I was recently sent a list of about a hundred documents that were being produced as part of readying a new product for sale. The ‘exam’ question was were we missing anything? My first and lasting...
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People First
As I’ve said on this blog many times, throughout my career my over-riding motivation and interest has been to make peoples lives better. For the last 20 of those years it’s been by improving their...
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Updating My Research Agenda
As I mentioned in a previous post I work in end-user computing, mostly focussed on strategy. I’ve worked in all aspects of end-user over the years, but my research areas have always focussed on how to...
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Boosting Creativity
I work from home which has a lot of advantages so I don’t begrudge it, but sitting alone in a room is a sure way to kill every ounce of creativity that I have. Not one to be easily beaten though I’ve...
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Scrap The Marketing Department And Employ Visible Experts
I’ve never been particularly impressed by the marketing that most companies do in the area that I work. It’s generally marketing the obvious, or desperately trying to find an interesting case study...
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Windows 10 Score Card
Back in April I wrote a blog post outlining what I was hoping for in Windows 9, well Microsoft have started to reveal the feature set of ‘Windows 10’ skipping 9 in the hope that they will convince...
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Reinventing The Modern Workplace
I’ve been passionate about workplace design for over 20 years, in fact I think my interest started way back when I redesigned my bedroom in preparation for my GCSEs. My Dad had bought me a large...
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Another Way To Look At Individual Performance Metrics
Unfortunately most of us have come across metrics that are used to measure individual performance, to provide a quantified ‘stick’ with which to beat the under-performing individual, I hate them with a...
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